Privacy Policy

Privacy & Cookies Policy

Realist Global Ltd (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding your personal data. This policy explains how we collect, use, and protect your information when you visit our website (realist.global) or interact with our services.

It also outlines your rights and how the law protects you.

1. Who We Are

Realist Global Ltd is the data controller responsible for your personal data.

If you have any questions about this policy or how we handle your data, please contact us:

📧 Email: realist-stores@outlook.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

2. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, username or similar identifier
  • Contact Data: Billing/delivery address, email, phone number
  • Financial Data: Payment details (processed securely via third parties)
  • Transaction Data: Purchase history and order details
  • Technical Data: IP address, browser type, device information
  • Profile Data: Account details, preferences, purchase behaviour
  • Usage Data: How you use our website
  • Marketing Data: Preferences for receiving marketing communications

We do not collect sensitive personal data (e.g. health, religion, biometrics).

3. How We Collect Your Data

We collect data through:

  • Direct interactions (orders, account creation, emails, forms)
  • Automated technologies (cookies and analytics tools)
  • Third parties (payment providers, analytics services, marketing platforms)

4. How We Use Your Data

We only use your data where legally permitted, including:

  • To process and deliver your orders
  • To manage your account and relationship with us
  • To improve our website, products, and services
  • To send marketing communications (with your consent)
  • To prevent fraud and maintain security
  • To comply with legal obligations

We do not make automated decisions that significantly affect you.

5. Marketing & Communications

You will only receive marketing communications if you have opted in.

You can unsubscribe at any time by:

We do not share your data with third parties for marketing without your consent.

6. Cookies

Our website uses cookies to enhance your experience.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Analyse site traffic

You can disable cookies in your browser settings, but some features may not function properly.

7. Data Sharing

We may share your data with:

  • Payment providers and delivery partners
  • IT and website service providers
  • Professional advisers (legal, accounting, etc.)
  • Authorities where required by law

All third parties are required to handle your data securely and lawfully.

8. International Transfers

Some of our service providers may operate outside the UK. When this happens, we ensure your data is protected through appropriate safeguards.

9. Data Security

We implement appropriate security measures to protect your data from:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

Access is limited to those who genuinely need it.

10. Data Retention

We only keep your personal data as long as necessary, including for:

  • Legal and accounting purposes
  • Order and customer management

Typically, customer data is retained for up to 7 years after your last interaction.

11. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing
  • Restrict how your data is used
  • Request data transfer (portability)
  • Withdraw consent at any time

To exercise your rights, contact us at realist-stores@outlook.com.

12. Payments & Third-Party Services

If you use third-party payment providers (e.g. Klarna or similar services), certain personal data may be shared to process your transaction and assess eligibility. These providers handle your data in accordance with their own privacy policies.

13. SMS & Notifications

If you opt in to SMS communications, we may send:

  • Order updates
  • Promotional messages
  • Cart reminders

You can opt out at any time.

14. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on realist.global.